The calendar includes the hidden time
Setup and clear-down buffers reserve the space alongside the event. Shared equipment and room combinations use the same conflict check.
From first enquiry to final numbers, without the spreadsheet panic.
Keep availability, proposals, guest details and the event-day run sheet in one approved wedding record. Your team, couple and suppliers see the version meant for them.
Full access for 30 days. No card required.
£159 per venue each month
Unlimited users and weddings
No Raq.com payment percentage
30-day trial, no card required
Wedding command centre
See the booking pressure before someone has to ask.
New enquiries, holds nearing expiry, proposals waiting for approval and weddings approaching final numbers appear on the opening screen. Select a figure to open its records.
Raq.com Wedding Workspace
Wedding venue command centre showing new enquiries, date holds, decisions due and weddings approaching final numbers
Agreed versions stay agreed
A proposal, contract, final-number approval or run sheet keeps its previous version. Late changes record who approved them and why.
Sensitive details stay restricted
Allergens, accessibility needs and guest contact details only appear to permitted roles. Raq.com records access to the service manifest.
One wedding record
Your sales team and event team stop copying the same details.
The preferred date, quoted package, payment schedule, guest numbers and supplier timings stay linked to the booking. A member of staff can trace a change back to the person and version that approved it.
Enquiries and viewings
Capture website, email, phone and manual leads. Track first-response deadlines, preferred dates, value, viewing notes and the next action.
Availability and holds
Check rooms, gardens, bedrooms and shared equipment. Rank overlapping holds, expire them on time and notify the waitlist when a date opens.
Packages and payments
Build versioned packages, proposals, contracts, deposits and instalments. Record refunds and reconciliation without losing the accepted terms.
Couple and guest planning
Give the couple a restricted portal for decisions, guest details and documents. Freeze final numbers after the venue team checks sensitive requirements.
Suppliers and staffing
Collect insurance, risk documents, access needs and arrival times. Assign staff roles, competency checks and briefings against the event.
Run sheet and event day
Publish the approved timing plan and record acknowledgements. A prepared beta browser package can queue incidents and controlled late changes for review after reconnecting.
The working week
The handover happens in the record.
Sales staff, coordinators, kitchen teams and duty managers use the same booking. Each role gets the fields and approved version it needs.
Qualify an enquiry
Reply within the venue target, check date demand and record the viewing or follow-up. The pipeline keeps the preferred date and estimated value.
Confirm a booking
Send an approved proposal and contract. Raq.com only confirms the wedding after the couple accepts that version, the deposit clears and the calendar passes its conflict check.
Approve final numbers
Check attendance, meal choices, allergens and access needs. Raq.com freezes a version and records the permitted person who reviewed it.
Run the wedding day
Use the published run sheet, supplier arrivals and staff briefings on a phone or tablet. Record a late change as a new version rather than editing the plan people acknowledged.
Pricing
£159 a month for one venue.
The plan includes unlimited users, weddings and restricted external access. Raq.com doesn't take a percentage from payments you collect.
Raq.com for Wedding Venues
The complete workflow for one location
£159per venue / month
- Unlimited internal users
- Unlimited weddings and enquiries
- Couple, guest and supplier access included
- No Raq.com payment percentage
- AI usage shown before a paid model run
- 5% off when paid annually
30-day trial with no card required. Prices exclude VAT where applicable.
Data migration
Test the import before it touches a wedding.
Upload a spreadsheet or export, map the columns and review the dry run. Raq.com lists duplicates, invalid dates and missing links by row. The committed import keeps a rollback manifest.
Map and validate
See the source value, mapped field and validation result before committing any record.
Review duplicates
Choose the existing contact, booking or supplier rather than creating another copy.
Reconcile the result
Compare source totals with imported enquiries, events, guests and balances.
Keep a rollback manifest
Each created record is listed, so an authorised person can reverse the import batch.
Capability register
See what is available, bounded or planned.
This page and the application use the same reviewed register. A provider name or roadmap item does not count as a working connection.
- Live
- 3
- Beta
- 2
- Manual
- 0
- Import only
- 0
- Export only
- 0
- Health only
- 0
- Adapter only
- 0
- Planned
- 3
Workflow
Enquiry to event-day workflow
Enquiry, holds, accepted commercial versions, deposit records, final numbers and published run sheets stay linked.
- Current process
- Progress through the guarded state machine and keep approved versions intact.
- Owner
- Wedding vertical team
- Release gate
- Full transition, permission, cancellation and refund regression coverage is required and tracked in the release suite.
- Evidence
- Commercial and operational chain tests pass. Reviewed 1 Aug 2026.
Finance
Payment, refund and reconciliation records
The workspace records authorised transactions but does not collect money from a provider.
- Current process
- Record the provider result with an idempotency key and reconcile it to the accepted schedule.
- Owner
- Wedding vertical team
- Release gate
- Production payment collection and webhook recovery are separate release gates.
- Evidence
- Finance service and workflow tests cover records and refunds. Reviewed 1 Aug 2026.
Integration
Stripe venue payment collection
Checkout, refunds and failed-payment recovery are not released for venue customers.
- Current process
- Continue to use manual governed payment records.
- Owner
- Integrations team
- Release gate
- Test-mode checkout, webhook, refund, reconciliation and repair paths must pass.
- Evidence
- No Stripe connection control is shown. Reviewed 1 Aug 2026.
Integration
Google and Microsoft calendar and email sync
Two-way provider sync and duplicate controls are not available.
- Current process
- Use signed webhooks and controlled exports without implying a provider connection.
- Owner
- Integrations team
- Release gate
- OAuth, ownership, provenance, duplicate and conflict gates are required.
- Evidence
- Named provider connections are not represented as live. Reviewed 1 Aug 2026.
Integration
Signed outbound webhooks
Approved event records can be delivered to configured endpoints with signed payloads.
- Current process
- Configure the endpoint and verify delivery through the webhook workbench.
- Owner
- Wedding vertical team
- Release gate
- Signed delivery and permission tests pass.
- Evidence
- Webhook signing and delivery tests pass. Reviewed 1 Aug 2026.
Field
Offline event-day package
A controlled event package and queued changes are available without an installable app promise.
- Current process
- Prepare the approved run sheet online and review queued changes and conflicts after reconnecting.
- Owner
- Field platform
- Release gate
- Installable shell and full browser offline proof remain open.
- Evidence
- Offline package and conflict tests pass. Reviewed 1 Aug 2026.
Platform
Wedding Workspace MCP operations
Wedding Workspace exposes the portfolio minimum across list, search, get, create, update, transition and an approved operations export.
- Current process
- Use scoped MCP tools while commercial acceptance, deposits, final numbers and run-sheet publication remain behind the same human gates as the browser.
- Owner
- Agent platform
- Release gate
- Permissions, lifecycle, safe operations export and parity tests pass.
- Evidence
- Wedding MCP execution, state-machine and parity contracts pass. Reviewed 1 Aug 2026.
Integration
Floorplans, seating and PMS room blocks
Visual layouts and live property-system inventory are not released.
- Current process
- Use the current planning record and keep room inventory in its source system.
- Owner
- Wedding vertical team
- Release gate
- Select scope with design partners and pass version, conflict and provider tests.
- Evidence
- No floorplan or PMS replacement is claimed. Reviewed 1 Aug 2026.
Questions
Before you start
Can two members of staff confirm the same space?
No. Raq.com checks the space, setup time, clear-down time and shared resources in one database transaction. If another person confirms an overlapping booking first, the second booking stops and asks the user to review the live calendar.
Can we hold the same date for more than one couple?
Yes. Provisional holds have a clear rank and expiry. Staff can see who has first option, who is waiting and what happens when a hold expires. A confirmed allocation still blocks the space.
Do couples, guests and suppliers need paid users?
No. The monthly plan includes restricted couple, guest and supplier access. Internal venue users are unlimited too.
How does Raq.com handle allergens?
Allergy, dietary and accessibility records use restricted permissions. A permitted venue team member reviews sensitive requirements before final numbers can be approved, and access to the service manifest is logged.
Can staff change an agreed proposal or run sheet?
They create a new version. The accepted commercial version, approved final numbers and published run sheet stay locked with their approval history. Staff and suppliers can see which run-sheet version they acknowledged.
Does it work when venue Wi-Fi is poor?
A controlled beta event package can queue changes while its authorised browser session remains available. A member of staff resolves sync conflicts after reconnecting. Offline reload and an installable app are not available.
Can we bring across our current spreadsheets?
Yes. Imports run as a dry run first. You can map fields, review duplicates and row errors, then commit the import with a rollback manifest.
Does AI send messages or change bookings?
No material change happens without a person approving it. AI can prepare a draft, check a record and cite the source it used.
Find the gaps in your current booking journey
Send us your current enquiry, proposal and final-details process. We will identify where information gets copied, delayed or lost.